Lodi Location
1011 South Cherokee
Lodi, CA 95240
209.339.0336
Galt Location
552 Fairway Dr.
Galt, CA 95632
209.745.1595

FAQ


RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS
DO · Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. · Always use clean fresh water. · Wash your vehicle in the shade.
DON’T · Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. · Do not “dry wipe” your vehicle. Dry wiping can scratch the finish. · Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. · Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface. · Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. · Do not scrape ice or snow from the newly painted surface.
RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 90 DAYS
DON’T · Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.

 


Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.


The easiest and most convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept Visa and Master Card. Of course cash and Insurance checks are also accepted. We also provide 90 day financing up to $2500.00.     With these forms of paym


If your deductible is not waived, it will be your responsibility to pay J & D Auto Body when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.


The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.


Yes. J & D Auto Body guarantees all repairs with a Lifetime Warranty.


You will be notified when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.


Hertz rental car is in our office for your convenience.  We also work directly with Enterprise rental car as requested by the customer.


Yes, we would be happy to provide this service to you. We want each customer’s visit to be a positive experience and will work diligently towards that goal. We provide a pickup and delivery service.


Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on your vehicle.


Yes, we can facilitate any automotive services while your vehicle is being repaired.


Today’s modern factory finishes incorporate multiple layers of highly specialized paints. J & D Auto Body has made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.


Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, J&D Auto Body will do the rest.


We are open Monday through Friday 8am to 5pm.
In Galt call (209) 745-1595 and in Lodi call (209) 339-0336.


Absolutely. We generally order your vehicle’s parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.


No. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

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  • Galt Location
  • 552 Fairway
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  • Galt, CA 95632
  • Tel : 209.745.1595

  • Lodi Location
  • 1011 South Cherokee
  • Lodi, CA 95240
  • Tel : 209.339.0336
  • Email: jdautobody@softcom.net

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